Kasi & Juan
Kasi & Juan
Q&A´s 🇺🇸
This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, the Just Book It Travel Team is available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.
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IMPORTANT DATES
RSVP:
Book your room on this website by March 1, 2026
Final Payment/Changes:
The last day to pay in full or modify your reservation is July 20, 2026
DRESS CODE
BLACK TIE… IN MEXICO!
We’re going formal, but this is still a party in paradise. Bring your best tux or flowy gown, and feel free to lean into breezy fabrics and beach-worthy elegance. Our girls will be in sage green, and we kindly ask guests to skip the white.
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HOW DO I RSVP FOR THE WEDDING?
To confirm your attendance, complete the form below and submit a $50-per-person room deposit with Just Book It Travel.
DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?
Yes — all wedding guests are asked to book their stay through Just Book It Travel.
This ensures you’re included on the guest list and gives you access to group rates, flexible payments, and dedicated support, while the team also coordinates the room block, transportation, and event details.
ARE KIDS INVITED?
Although we absolutely love your little ones, please note that Secrets is an adults-only resort — guests must be 18 years or older.
Come ready to relax, celebrate, and enjoy an unforgettable time together!
WHAT ARE THE SUGGESTED TRAVEL DATES?
The wedding will take place on December 10, 2026 — but why not make it a vacation?
We recommend staying December 8–12, 2026 so you’ll have plenty of time to enjoy the resort, celebrate with us, and truly relax. Of course, you’re welcome to extend your stay for as long as you’d like! Our special group rates are available for up to 7 nights (subject to availability), with a 3-night minimum stay required.
CAN I BRING ADDITIONAL GUESTS?
You’re welcome to travel with a companion!
If you’re not yet sure who your travel companion will be, we recommend booking as a single traveler. You’ll be able to add your companion up to one month prior to travel. Once we have the name and date of birth of your travel companion, the double-occupancy nightly rate discount will be applied accordingly.
WHAT IF I’M UNSURE OF MY EXACT TRAVEL DATES?
Book now and finalize later!
Changes are penalty-free until July 20, 2026.
If in doubt, reserve a longer stay—you can reduce nights later (subject to availability).
WHEN ARE PAYMENTS DUE?
• $50 per guest deposit confirms your RSVP and reserves a discounted room within our room block.
• Optional monthly payments (not auto-drafted)
• Final balance is due by July 20, 2026
• All payments are non-refundable after July 20th unless travel protection was purchased.
CAN I PURCHASE TRAVEL PROTECTION?
Absolutely—and it’s highly recommended!
Protect your investment from the unexpected.
You can purchase at the time of booking or within 10 days. Travel protection insurance can also be purchased independently of Just Book It Travel.
WHAT IS THE CANCELLATION POLICY?
• Before July 20, 2026: Only $50 per guest is non-refundable.
• After July 20, 2026 : All payments are non-refundable and refunds must be requested through your travel insurance provider.
WHAT TIME IS CHECK-IN & CHECK-OUT?
Check-in begins at 3:00 PM.
If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.
Pro tip: Pack swimwear in your carry-on!
Check-out: 12:00 AM.
WHAT DOES “ALL-INCLUSIVE” MEAN?
Secrets takes “All-Inclusive” to the next level with its Barefoot Luxury® concept — blending art, design, and world-class service.
• Unlimited gourmet dining (buffet & à la carte)
• Unlimited cocktails, beer & non-alcoholic drinks
• 24/7 room service
• Pool & beach wait service
• Daily activities & nightly entertainment
• Live music and theme nights
• Non-motorized water sports (kayaking, snorkeling, paddleboarding)
• Fully equipped fitness center
• Access to two swimming pools, including an infinity pool
• Beach and pool loungers, umbrellas & towels provided
• Wi-Fi throughout the resort
• Tennis courts & other land sports
• Access to nearby golf course (special pricing for guests)
WHAT’S INCLUDED WITH MY BOOKING?
In addition to all of the above, you’ll also enjoy
• Concierge support from Just Book It Travel
• Flexible monthly payment plan
• All taxes & fees—no hidden charges
• Optional travel insurance
• Peace of mind: we’re here to help every step of the way!
HOW CAN I FIND GOOD FLIGHT DEALS?
Set alerts on Google Flights and book directly with the airline for more flexibility.
We recommend that as soon as you book your room, you visit the following link to start looking at your flights and read 5 tips to find great flight deals.
🔗➡️ 5 Tips - Finding the Best Flight Deals
WHICH AIRPORT DO I FLY INTO?
Cancun International Airport (CUN)
HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?
It’s easy! The JBIT team will contact you 90 days before the wedding with the best options for the entire group. Stay tuned!
DO I NEED A PASSPORT?
Yes! All guests need a valid passport to travel to Mexico.
Double-check that it’s valid for the full duration of your stay.
If you don’t have one yet, apply early! Expedited processing can take up to 12 weeks.
WHAT SHOULD I PACK OR PREP FOR?
We’ve created a Pre-Travel Checklist to make things easy—especially if it’s been a while since your last international trip.
Confirmed guests will receive a complete Travel Guide 7–10 days before departure.
DOES JUST BOOK IT TRAVEL LOVE REFERRALS?
Yes! Just Book It Travel is a family-owned, referral-based agency built on amazing service.
If you loved your experience, spread the word!
For feedback or suggestions, email: info@justbookittravel.com